At Party Hard we are aware that parents want to make sure their kids or family members are going to be safe when on holiday, especially as it is a clubbing holiday, so we have written down everything you might want to know.
Everyone who comes on a holiday with us will meet a rep on their first day and this rep will be their point of contact if they have any problems or need any help during their stay. Our reps will also be on the door for all our events* and will only be a text away.
When you go on holiday with us all payments are made before you fly off, so we do not surprise our guests with last minute charges or extra fees. Our holidays include a free events package and will be available for collection once you meet our Rep. Guests will receive the information on where to meet their rep approximately a week before their holiday.
Our reps are not paid by commission so they will not try to push sales in our guests face’s, they are there purely for service and get bonuses for 5* reviews so that we can strive for an excellent customer service reputation across the board! For some of our destinations we have weekly add-on events that our guests can choose to purchase in addition to the main events package, but they’re not essential for a good holiday and is completely up to the guest.
We believe that we are the new way to book a clubbing holiday, we want everyone to be able to experience all the best events in Europe without being ripped off, which is why we have included our events package with the holiday! We also have £99 deposits so that you can secure your place and then pay off the rest up to 12 weeks before the holiday. We are fully ATOL and TTA protected and have 100% financial protection so that you feel financially safe in booking a holiday through us.
In 2017 we were also privileged to win the Toast of Surrey’s “New business of the year award” , and the TTA’s “Member of the year award” .
*Our rep for Magaluf will not be on the door for the events but will be at the meeting point at the same times every day.