Frequently Asked Questions

Where can I find coronavirus (COVID-19) information?
What payment and deposit plans are there?

For Event Tickets and Event Package Bookings:
A £30 per person deposit can be made. The remaining balance is due 2 weeks before the event start date.

For hotel bookings excluding flights:
A £30 per person deposit can be made. The remaining balance is due 4 weeks before your departure date.

For full holiday packages:
A £60 per person initial payment is needed to secure your booking. A payment of £39 is then due 30 days later. The remaining balance is due 12 weeks before your departure date.

Which party destination should I go to?

No matter which party location you choose we’re sure you won’t be disappointed, at each destination there will be plenty of unmissable live events, DJs, boat and pool parties to keep you entertained.

Generally we would recommend the Greek resorts: Kavos, Zante and Malia or Malta for our first Time or younger Party Harders. These resorts tend to be a little cheaper and are a really manageable size for your first holiday. These are the perfect first step into the world of clubbing holidays.

For more experienced or mature Party Harders we’d suggest Ayia Napa, Magaluf or Ibiza. These resorts can be more expensive, especially Ibiza, and are bigger than some of the Greek destinations and tend to attract a slighter older crowd.

What’s in the Ultimate Event Package?

What’s included in the Ultimate Event Package will vary by resort so take a look at the Ultimate Events Package page for each location to find out which specific events will be included at your chosen resort. The Events Package will always include a mix of a boat party, pool parties, club nights and live events – a combination of the biggest and best events on offer in the resort that season. Each Ultimate Events Package will also include a discount wristband for use at certain food and drink venues while you’re in the resort, just look out for the Party Hard Travel Mega Wristband poster when you’re in the resort. Buying the Ultimate Events Package also gives you access to our excellent team of in-resort reps who are there to help you out and ensure your holiday goes as smoothly as possible. The in-resort value of the Ultimate Events Package will always exceed £200 so you’re making a massive saving.

How do I pay?

We will never automatically take money from your account. To make a payment you will have to log on to the ‘My Account’ section of the website, you will need your booking reference number and the surname of the lead passenger to access your account. From here you can make a payment of any value towards your remaining balance. It’s up to you to make sure the whole balance is cleared in advance of travel.

For Full Package Holidays all funds must be paid 12 weeks prior to travel.

For Hotel and Events Bookings all funds must be paid 8 weeks prior to travel. 


For Just Events all funds must be paid 4 weeks prior to travel.

What happens after I pay?

After you have paid your first deposit we will send over an email confirmation with your booking reference which you will need to access the ‘My Account’ section of the website and pay the rest of your balance. Once you’ve paid in full you’re ready to go and we will send you over all the necessary travel and check in documents that you’ll need before you set off on your holiday. It is your responsibility to you to sort out any necessary Covid related travel documentation. If you have any questions before you travel you can send them to us at [email protected]

What are the payment plans?

We will ask you to pay a deposit to reserve your holiday/events package. After that you will be able log onto your online account at your discretion to pay the remaining balance, the full balance will need to be paid before you travel. We will never automatically take money from your account, we will send email reminders but it is your responsibility to make sure the balance is settled before you travel. 

For Full Package Holidays all funds must be paid 12 weeks prior to travel.

For Hotel and Events Bookings all funds must be paid 8 weeks prior to travel. 

For Just Events all funds must be paid 4 weeks prior to travel.

How do I pay the remaining balance of my order?

Money is not automatically taken out of your bank account. You will need to login to your account to make payments towards the remaining balance of your order. You can find the account area by clicking the ‘my account’ option within our menu.

How do I log into my account?

https://www.partyhardtravel.com/my-account/ enter your booking reference number and lead passenger surname exactly as they appear on your confirmation email.

Why can’t I login to my account?

Enter your details exactly as shown on your confirmation email. If you entered your surname without a capital letter when ordering, then enter your surname without a capital letter. If you still can’t login, drop us an email at [email protected]

What does Room Only (RO), Self Catering (SC), Bed & Breakfast (BB), Half Board (HB), Full Board (FB) and All Inclusive (AI) mean?

Room Only (RO)
A room without cooking facilities and often without a fridge.

Self Catering (SC)
A room with cooking facilities including a fridge.

Bed and Breakfast (BB)
Breakfast included with your stay.

Half Board (HB)
Breakfast and dinner included with your stay.

Full Board (FB)
Breakfast, lunch and dinner included with your stay.

All Inclusive (AI)
Breakfast, lunch, dinner and alcoholic drinks included with your stay.

Can I book just events instead of flights and hotel?

Yes, even if you’ve booked your flights and hotel through another provider you can still book single events and event packages through us. But, if you do book your holiday package with us you can add the Ultimate Events Package on for a highly discounted price.

How do I collect my events package?

You wont get tickets, but instead just one wristband that will grant you entry into all of the events in your package. These wristbands are collected in resort from our reps. Check the destination pages to find your collection point.

All the information for this will be sent to you in advance of your holiday. You can also check the destination pages to find your collection point.

Can I get into the events more than once?

If you’ve already been to one event – for example the booze cruise on a Thursday, then you can’t also attend the following booze cruise the week after. However, if you’re on holiday for 2 weeks, you can spread entry across the 2 weeks – in other words you don’t have to do all the events in the first week.

What if I don’t make the collection point in time?

You will receive a message from your rep the day before you arrive explaining meeting times and what to do if you miss it so don’t panic. If you are going to miss it due to late flights, your name will be on the guest-list for any events happening on the night you arrive so you don’t miss out! Then you will have your meeting to collect your wristband the following day

How old do you have to be to book through Party Hard Travel?

It depends on the destination:

If you are travelling to Ayia Napa, Ibiza or Magaluf:
The lead passenger must be at least 18 years of age when booking. Everyone else in the booking must be at least 18 years of age before departure.

If you are travelling to Kavos, Malia or Zante:
The lead passenger must be at least 18 years of age when booking. Everyone else can be 17 years of age at the time of departure providing Parental Consent forms are completed and sent to us prior to departure.

Is Party Hard Travel legit?

Yes, we are ATOL protected and TTA licensed. TTA protection gives you a 100% financial guarantee on anything you book with us, so if anything were to happen to us or our suppliers, your money is 100% safe & secure. Having this protection helps give you peace of mind that your money is secure. We have over 500 verified reviews and have worked with over a hundred different brands including MTV’s Geordie Shore, Love Island, InTheStyle (Sarah Ashcroft), GoGetGlitter, BeautyWorks, Unidays, Joel Corry, Boohoo and more.

How do I make a change to my booking?

Just drop us an email at [email protected]
Please bare in mind there may be an admin cost for changes, plus potentially additional charges through flight companies.

Can I book transfers through Party Hard Travel?

Yes. Transfers are included in the price of all our full holiday packages.

Does the holidays come with bags?

Yes, our full holiday packages come with 22kg hold luggage and 10kg cabin luggage per person.

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