Party Hard Travel are recruiting our summer teams for 2020! We are looking for Resort Hosts to work across 7 European destinations: Ayia Napa, Ibiza, Kavos, Magaluf, Malia, Sunny Beach and Zante.
The job role of Resort Host/Rep includes the delivery of the highest customer service to our guests in resort. This includes working in our top party hotels and at the best events in Europe to ensure our customers have the best week of their lives.
Party Hard Travel are a small company growing at an extreme rate, we are on track to become the leader in party travel by 2020. In this fast paced, constantly changing environment, you and your team will have responsibility for customer experience within your resort. We expect staff to use initiative, make executive decisions, and change operations in resort where they see fit to keep customer satisfaction and efficiency high.
With Party Hard Travel you can gain a very real experience with high levels of control in multiple business areas, such as social media marketing, sales, customer service, hotel chains, supply networks, event management, team working, finance, crisis management and corporate social responsibility.
Working as a Resort Host can also help you to develop your personal development skills; such as confidence, communication and leadership.
We don’t want candidates to look at this position as an ‘extended holiday’, we want to help our team to learn and gain experience in line with their future goals and aspirations. Therefore, once placed in resort you will specialise in an area designed to enhance your career growth.
We’re looking for people with a smart outgoing nature who are able to develop strong relationships with guests. Resort Hosts are able to attend all of our events in resort ensuring events run smoothly and our high customer experience standards are maintained.
Liaising with the UK based sales and marketing teams you will be social media savvy to take control of our local social media channels, with regular, engaging content covering the resort and events, taking advantage of, and updating with local updates as they occur. You will also use in app and mobile communication to ensure regular contact with guests.
Our main objective is to create the best customer experience for guests at every stage of their holiday. Your role would be to go above and beyond to make the guests’ experience the best it can be. To achieve this, you will be working on commission criteria based on the reviews you achieve.
Not fazed by working long hours, and quick to solve problems, you will help customers with a smile and a positive attitude. You will be responsible for maintaining a good impression of the company brand and culture, in the face of customers, suppliers and competitors, as well as taking charge to ensure the safekeeping of all company assets.
Summer Placement is a minimum of 2 months (exemptions can be made on request under certain circumstances)
Summer period runs from 1st of June to 7th of September. We are flexible on start dates due to examinations.
You will receive basic wage (paid fortnightly), plus commissions, bonus and other benefits as described below;
Accommodation is included for the period of the contract
You will have to pay flights out to destination; but once your contract has been fulfilled, we will reimburse flight out and pay for flights home
Added Benefits Include: