We’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus) in our destinations.
The safety and well-being of our customers and staff is our highest priority but we understand it’s an unsettling time for all and that you may have some concerns about your holiday booking.
It’s a tough time for all at the moment and we at Party Hard want to share some information on all that we’re doing to ensure your money is protected. This includes information on current and new bookings as well as our previous initiatives to give back to the NHS. Take a look below.
Covid Cancellation Cover
If your holiday is cancelled by us due to Covid or FCO travel advice you will receive a FULL refund.
Free amendments on all event package bookings until further notice. PLUS you won’t need to pay your final balance until 2 weeks before departure.
NHS Staff Discount
To further say thank you to the NHS staff working on the frontline we’re offering discount on our holidays and packages. Click here for more information on how to claim yours.
During the first lockdown we held a raffle. All gifts were generously donated by artists or brands. All ticket proceeds went to the NHS Covid-19 Urgent Appeal.
Where can I find advice regarding my holiday destination? (correct as of 05/05/2021)
Cyprus (Ayia Napa)
By the 10th of May, Cyprus is looking to allow Britons into Cyprus for holidays without restrictions, so long as they have had both of their vaccines or a negative COVID test. According to Cypriot deputy tourism minister, Savvas Perdios, those who can prove they have had both of their vaccines will not need to supply a negative COVID test or quarantine, however the UK government have still stated that the earliest date that people can look to travel abroad is the 17th of May, provided the four tests for easing lockdown are met. Further to this the UK is still awaiting publication of which countries will be on which list in the new travel traffic light system.
Spain (Ibiza & Magaluf)
The Spanish Government have announced their plans for an electronic vaccine passport for tourists to enter Spain and the Balearic Isles and it will be ready by June according to the Spanish tourism minister, Fernando Valdés. Valdés also said a pilot test would take place in May so that Spain would be ready to receive travelers in the following month. It would cover anyone who is either vaccinated, have received a negative result, or recently recovered. For their plan to work, a significant percentage of the Spanish public will need to be vaccinated, however most British and Spanish people will be vaccinated by June, ready for the summer holidays. However the UK government has still stated that the earliest date that people can look to travel abroad is the 17th of May, provided the four tests for easing lockdown are met. Further to this the UK is still awaiting publication of which countries will be on which list in the new travel traffic light system.
Greece (Kavos, Malia & Zante)
Greek authorities have announced that from the 15th of May, EU citizens, as well as the UK will be allowed to enter Greek territory without having to follow quarantine restrictions. However the UK government has still stated that the earliest date that people can look to travel abroad is the 17th of May, provided the four tests for easing lockdown are met. Further to this the UK is still awaiting publication of which countries will be on which list in the new travel traffic light system.
On 27 April, the Government of Malta announced that, with immediate effect, the UK will be rated Amber for travel to Malta. All passengers travelling to Malta from the United Kingdom are required to have evidence of a negative Polymerase Chain Reaction (PCR) test, dated within 72 hours prior to arrival, before boarding flights to Malta. However the UK government has still stated that the earliest date that people can look to travel abroad is the 17th of May, provided the four tests for easing lockdown are met. Further to this the UK is still awaiting publication of which countries will be on which list in the new travel traffic light system.
More information can be found on the gov website here Welcome to GOV.UK (www.gov.uk)
Where can I keep up-to-date with travel advice?
- Please follow this link for information on general travel advice and general travel updates:
- Please follow this link for information on what to do if you are travelling to Cyprus (Ayia Napa):
- Please follow this link for information on what to do if you are travelling to Spain (Magaluf or Ibiza):
- Please follow this link for information on what to do if you are travelling to Greece (Kavos, Malia & Zante):
- Please follow this link for information on taking out comprehensive travel insurance:
How to avoid catching or spreading COVID-19
- Wash your hands with soap and water for at least 20 seconds regularly
- Wash your hands once you arrive and return from home/work
- Use hand sanitiser gel if soap and water is unavailable
- Cover your mouth and nose when you cough or sneeze with a tissue or your sleeve (avoid your hands)
- Throw used tissues immediately in the bin and wash your hands
- Avoid touching your eyes, nose or mouth if your hands are not clean
- Wear masks in public settings wherever possible.
- Stick to the 2m social distancing rules.
*Advice given from the NHS website. For more, and the most up-to-date information, head over to https://www.nhs.uk/conditions/coronavirus-covid-19/
What will happen if my holiday is affected?
You should check the Foreign and Commonwealth Office (FCO) travel advice for the country you are travelling to. Should the Foreign and Commonwealth Office (FCO) travel advice change to advise against travelling to your destination, and your holiday is cancelled, you will receive a full refund. We will be in contact with you to discuss this should your holiday be cancelled.
When will I know if my holiday can go ahead?
Details of the new traffic light system, including which countries will be green, amber or red, are currently planned to be announced on May 7th. On this date we should have more clarification on the rules regarding travel to each of our destinations. We do not have any control over this decision but we will look for the best possible outcome for all of our customers once we have clearer guidelines. We can reassure you that if we have to cancel your holiday you have a refund guarantee and when we have any further information all customers will be the first to know. We have our teams working on all eventualities and with the flexible terms we have in place if when the regulations are announced you are not comfortable with travelling you have the option to amend the booking
If I have to get a test, how much will it cost?
We know testing costs are a big concern.
Depending on the destination you are going to you will need to have a pre departure test and return test on day 2 (for countries on the green list) OR a pre departure test and return test on both day 2 and day 8 (for countries on the amber list).
We have listed two test providers below that are on the approved list provided by the government:
Eurofins Covid Testing Services LTD – the cost of the pre-departure test kit is £44.90 and can be ordered here https://www.eurofins.co.uk/pcr-testing-kits/. Please make sure you allow enough time to receive your test result and read all relevant information on their website. Day 2 and Day 8 tests will become available in the next coming weeks.
Randox Health – The cost of the pre-departure testing kit will be reduced to £60 if you use code TTNG2021. This can be ordered here https://www.randoxhealth.com/covid-19-home-testing-kit/. Please read all instructions on the website and allow enough time to get your results back before travelling. Should you require day 2 and day 8 tests on return these can also be ordered here https://www.randoxhealth.com/covid-19-day-2-and-8-testing/. The cost of both is reduced to £120 if you use code D2D8TTNG2021.
What if I (or someone in my house) test positive before my holiday, meaning I can’t go?
If you or someone in your household receives a positive COVID-19 test result prior to travel, resulting in you being unable to travel, you will be able to rebook your holiday without incurring any admin fees
Will I need a vaccine to go on holiday?
At the moment the new traffic light system means that anyone travelling to a green or amber listed country can either be fully vaccinated or show proof of a negative COVID-19 test (PCR). We are still awaiting the full list indicating where the countries will be on the traffic light system. Until then we advise sticking to your payment terms as a cancellation at this stage may result in loss of money
What happens if an event can not go ahead or my hotel doesn’t open?
If any part of your booking can not go ahead then we will seek to offer an equivalent alternative (in line with ABTAS regulations). If we can not do this then you will be entitled to a full refund
What happens if I have to quarantine when coming back?
If between booking and departure the UK imposes a return quarantine then you will be entitled to rebook without amendment fees or to cancel with a full refund